This agreement applies between you, the User of this Website, and Complete Wrap, the owner and operator of this Website. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.

1. Definitions and Interpretation

In this Agreement, the following terms shall have the following meanings:

• “Content” means any text, graphics, images, video, software, data compilations or any other form of information capable of being stored in a computer that appears on or forms part of this Website;

• “Complete Wrap” means Complete Wrap, based in Crawley, West Sussex, United Kingdom;

• “Service” means collectively any services, installations, or information that Complete Wrap makes available via this Website or at its physical premises;

• “Premises” means our operational site in Crawley, West Sussex, United Kingdom;

• “System” means any online communication infrastructure that Complete Wrap makes available through the Website including, but not limited to, contact forms, email links and live chat;

• “User” / “Users” means any third party that accesses the Website and is not employed by Complete Wrap and acting in the course of their employment;

• “Website” means the website that you are currently using (https://completewrap.co.uk) and any subdomains of this site, unless expressly excluded by their own terms and conditions.

2. Intellectual Property

2.1 Subject to Clause 3 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, is the property of Complete Wrap, its affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such Content is protected by applicable United Kingdom and international intellectual property laws.

2.2 You may not reproduce, copy, distribute, store, or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Complete Wrap.

3. Third Party Intellectual Property

3.1 Unless otherwise expressly stated, all intellectual property rights in product images, materials and branding belong to the manufacturers or distributors of such products as may be applicable.

3.2 Use of third-party material is permitted only as part of the intended use of this Website and services and subject to any additional restrictions imposed by the rights holder.

4. Fair Use of Intellectual Property

Material from this Website may be re-used without written permission only where such use is covered under Chapter III of the Copyright, Designs and Patents Act 1988.

5. Use of the Website

You agree not to use the Website for any unlawful or prohibited purpose, including but not limited to:

• Distributing malware or harmful content;

• Submitting false or misleading information;

• Attempting unauthorised access to any part of the Website or our systems.

6. Use of Communication Facilities

6.1 When using any form or communication method on the Website, you agree:

• Not to use obscene, abusive, defamatory, or otherwise objectionable language;

• Not to submit unlawful or infringing content;

• To provide accurate and truthful personal information;

• Not to impersonate others.

6.2 We reserve the right to monitor communications and remove or refuse content that breaches these terms.

7. Services and Bookings

7.1 Complete Wrap provides professional vehicle enhancement services including but not limited to paint protection film (PPF), vinyl wrapping, dechroming, and detailing.

7.2 Quotations are subject to availability and valid for 30 days unless otherwise stated.

7.3 Bookings are confirmed once a deposit is received. Deposits are non-refundable unless agreed in writing.

7.4 We reserve the right to refuse service for any reason, including suspected fraudulent or abusive behaviour.

8. Payments

8.1 All services must be paid for in full upon completion unless alternative terms have been agreed in advance.

8.2 We accept most major payment methods and provide receipts or invoices upon request.

9. Warranty and Aftercare

9.1 Manufacturer warranties may apply to specific films or materials used. Complete Wrap will provide aftercare guidelines post-installation.

9.2 Failure to follow aftercare advice may void any implied or written guarantee.

9.3 We are not liable for damage arising from misuse, neglect, third-party work, or external environmental factors.

10. Limitation of Liability

10.1 To the fullest extent permitted by law, Complete Wrap accepts no liability for any direct or indirect loss or damage resulting from your use of the Website or Services.

10.2 Nothing in these terms shall limit liability for death or personal injury arising from negligence or fraud.

10.3 Users use the Website and services at their own risk and are responsible for their own vehicle insurance coverage.

11. Privacy and Data Protection

Your use of the Website is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

12. Changes to Terms

Complete Wrap reserves the right to amend these Terms and Conditions at any time. Continued use of the Website constitutes acceptance of any updated terms.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Details

For any questions or concerns regarding these Terms, please contact us at:

📍 Complete Wrap, Crawley, West Sussex, United Kingdom
📧 Email: completevinylwrap@gmail.com
🌐 Website: https://completewrap.co.uk